As established in Article 49 of the Consumer Protection Code , our return policy is 7 days, counting from the end of the online service, which in most cases, ends with the online consultation through video call or call.

We are a family owned and operated business.

If approved, your refund will be processed. We will automatically issue the credit to your credit card or payment method of purchase in a few days.

We are a family owned and operated business.

Refund late or not received (when applicable)

We are a family owned and operated business.

If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company, as it may take some time for the refund to be released.

We are a family owned and operated business.

Then contact your bank. There is usually a processing time before launching a refund.

We are a family owned and operated business.

If you have already done all of this and have not yet received a refund, please contact us at ayresmonteiro.marketing@gmail.com.